Customer Care Team Member

Attention North Carolina Equestrians! Durham-based equestrian innovator ThinLine Global is seeking a full time customer care team member. ThinLine offers a friendly, motivating and exciting work environment where you will get to talk “horse” all day! Horse experience required.

$17-$24/hour depending on experience, plus a generous employee discount!

What you’ll get to do:
-Become an important member of the ThinLine team.
-Answer phones and emails to help customers shop, take or place orders, troubleshooting problems, and assisting them as needed.
-Office administrative work – (Duties could include but are not limited to: filing, mailing, data entry, taking meeting minutes, processing claims and returns, entering orders and sales.)
-Warehouse and shipping work @ 10% of your hours.

Qualities we are looking for:
-Willingness to collaborate with other team members
-Candidate must come into office so living locally is best
-Experienced equestrian with a passion for helping horses and riders
-Self-starter mentality
-3+ years of customer service experience (entry level candidates considered)
-Positive and enthusiastic attitude
-Communicates clearly and effectively
-Our ideal candidate would also be willing to help in our warehouse with product packaging and shipping orders out to eager equestrians and their horses!

ThinLine promotes from within. Not only is this a great position allowing you to talk horses all day but there is a lot of room for growth with the right candidate.

Interested? Live locally or willing to move to Durham? Email your resume to

No remote candidates.

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